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Next Steps: Advanced Features

Once you've mastered the basics, explore these advanced capabilities:

🔗 Integration Capabilities​

  • Microsoft Teams deployment
  • SharePoint knowledge base integration
  • Power Automate workflow connections
  • Third-party API integrations

🧠 AI Enhancement Features​

  • Generative AI responses
  • Custom knowledge sources
  • Multi-language support
  • Sentiment analysis

📈 Analytics and Optimization​

  • Conversation analytics
  • User engagement metrics
  • Performance monitoring
  • A/B testing capabilities

Troubleshooting Common Issues​

Issue 1: Cannot Access Copilot Studio​

Solution: Verify your Microsoft 365 Business Standard license is active and you're using a work/school account.

Issue 2: Topics Not Triggering​

Solution: Check trigger phrases for typos and ensure they're comprehensive enough to match user input variations.

Issue 3: Bot Responses Seem Generic​

Solution: Customize the tone and personality settings, and add more specific training data.